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| Customer Feedback |
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Stuart
of
Canterbury
29/02/2024
The Deltic is an amazing model! Very pleased am running it in gently,anyone debating one of these should not hesitate! Thanks very much Kevin for your prompt service as always and careful packing,the courier was accurate with there delivery time and special thanks to Len Mills for his input behind the scenes.Look forward to the next Loco.
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Nick
of
Botesdale, Diss
08/02/2024
Another excellent product from TSMR, fast delivery, well packed, exactly as described, as always the perfect buying experience. Many Thanks.
Nick,
Diss Norfolk.
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John
of
Warminster
31/01/2024
Dear Kevin, my first purchase for a while now. Delighted to say all in order again, super loco, credit to the ACE team, excellent packaging and logistics. Best wishes John I.
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Ronald
of
gunnislake
27/01/2024
item arrived safe and sound,thank you nice little item to keep one going.
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Jan
of
LISKEARD
15/01/2024
Thank you Kevin
It's always a pleasure doing business with you.
Kindest regards
Jan
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Geoff
of
BRISTOL
13/12/2023
Excellent service as always many thanks for your input Kevin.
Best Regardss
Geoff Legg
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Richard
of
Mississauga
11/12/2023
Very professional & efficient.
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Nick
of
Botesdale, Diss
27/11/2023
Received, checked, and tested the new Golden Arrow Coaches.
What can I say, they are superb, well worth the wait and way above expectations.
As always extremely well packed and very quick delivery, the usual professional service from Kevin and all at TSMR.
In my opinion if you have not already bought these Coaches then buy before they sell out, no doubt they will become a sort after classic!.
Salt Wagons look great too!.
Good to deal with you again, still very much the best in the Business.
Many Thanks,
Nick
Norfolk.
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John
of
Wincanton
22/11/2023
Wow!! What a loco -BR green Deltic arrived today (24hrs ahead of schedule!!). I had been a bit dubious about the development of this model through it's various incarnations - I needn't have worried, the result is stunning! A very well done to Len and the SMR Team.
I've 'loaned' THE ROYAL NORTHUMBERLAND FUSILIERS to BR Southern Region to head the new Golden Arrow coaches which arrived in the same delivery. Again, stunning models and as Kevin has said, well worth the wait!
Oh yes, everything was very well packed as usual - well done Kev.
John
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Stuart
of
Canterbury
21/11/2023
The Golden arrow train arrived on time on platform 2 awaiting departure!
Absolutely stunning,the passengers are delighted,many thanks Kev they were well worth the wait!
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Donald
of
Baschurch
10/11/2023
Model arrived safely and what a stunner! and as usual, very well packed. Yet another impeccable transaction with The excellent Station Masters Rooms. Superb service once again Very many thanks Kev.
All the very best
Don.
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Robert
of
Leicester
20/10/2023
Dear Kevin,
Thanks for the Deltic, superb , it was worth it.
But however the train headboards are not included with The White Rose and The Shamrock are both missing, perhaps they could be replaced.
Thanks Kevin.
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Jim
of
Lutterworth
05/10/2023
Cheers Kev excellent service as ever thanks Jim
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Chris
of
WICKWAR
19/09/2023
Thank you Kevin for my ACE Trains DELTIC Prototype Locomotive which arrived today. I have test run it on my small 3-rail layout and it performed very well. As per the instructions I am running it in and its smooth running is commendable in both directions, with working lights and the sound which is very realistic. Another lovely model locomotive from ACE Trains so congratulations to Len Mills and his team for another great product. Well packed Kevin for safe transit so thank you for that and all our earlier correspondence.
Kind regards,
Chris
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Nick
of
Botesdale, Diss
07/09/2023
Excellent Service as always from all at TSMR.
Items arrived safely and well packed.
Many thanks.
Nick Norfolk.
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John
of
Wincanton
07/05/2023
Almost like old times again - a well wrapped parcel from the Station Masters Rooms, delivered on time and now with some of the new beer vans inside! Lovely models - with a more realistic satinee-matt, slightly embossed, finish compared to the ACE more glossy vans of earlier years.
Excellent service, Kevin.
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Nick
of
Botesdale, Diss
26/04/2023
As always, fantastic Product, fantastic Seller, fast delivery, as described, many thanks.
Nick Norfolk
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Donald
of
Baschurch
02/04/2023
Once again, item safely received, impeccable service as usual from the Station Master,excellent in all respects, very highly recommended. Many thanks
Regards
Don.
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Stuart
of
Canterbury
29/03/2023
Beer vans arrived safely well wrapped many thanks!
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Stuart
of
Canterbury
15/03/2023
Coaches arrived well wrapped as described and on time thanks very much excellent service!
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Nick
of
Botesdale, Diss
09/01/2023
Excellent Service as always, many thanks Kevin.
I hope all is OK and that 2023 will be a good year for you and your Family.
Nick
Diss Norfolk.
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Katherine
of
Hastings
05/01/2023
Thank you Kevin. Carriages arrived safely, very well packed as usual. Carriages are really nice. Happy New Year!
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Katherine
of
HASTINGS
29/11/2022
First class service from Kevin once again. Excellent Ace Trains Diesel loco and Coronation Scot coaches. Really well packed for dispatch and very fast delivery. A pleasure to deal with.
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Stuart
of
Canterbury
26/11/2022
Hi Kev, wheels & buffers & badges arrived today many thanks!
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Donald
of
Baschurch
08/11/2022
Model safely received, well packed and exactly as described. Another first class delivery from the excellent "Station Masters Rooms". Superb service every time, very highly recommended.
Thank you Kev
All the very best
Don
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Edwin
of
Issaquah
07/11/2022
I must say that I was concerned when making an order from ACE trains I received the response from TSMR and did not get the connection. When it finally became clear as to who TSMR was, I was relieved.
I anticipate delivery in a few days time.
Yes, I've purchased trains new and old from Kevin over the years and have had no complaints. I wish him well in his business.
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Richard
of
Luton
15/10/2022
Great service as always. Item despatched as promised in time for an outing early next week. Parcel was very securely wrapped Thank you.
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Donald
of
Baschurch
05/10/2022
Once again, Superb service from the excellent Station Masters Rooms. The model arrived safely and well packed and very promptly. A pleasure to do business, many thanks Kev.
Best wishes
Don
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John
of
Warminster
21/09/2022
Another fine loco delivered today. First class service again, thanks, looking forward with confidence to more of my pre orders in due course. Meanwhile keep safe and best wishes, John I.
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John
of
Bedford
15/09/2022
I have been delighted with the service provided by The Station Master's Rooms, which has always been prompt and courteous. The products purchased have been of the highest quality, good value and are always well packed and presented. I shall continue to purchase from Kevin and his team.
John Kay
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David
of
High Wycombe
03/09/2022
Well pleased with the Loco and service I ordered the loco Tuesday lunchtime it arrived
Wednesday morning well packed too Many thanks Kevin
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Roger
of
Grange over Sands
02/08/2022
Thank you for another great model Kev.
You certainly have packaging down to a fine art.
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Stuart
of
Canterbury
22/07/2022
Hi Kevin, wheels arrived safe together with other parts Thanks very much!
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Richard
of
Luton
19/07/2022
A super locomotive well packed and promptly despatched when available. Thanks to Kevin and his team
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Katherine
of
Hastings
14/07/2022
Caledonian Patriot received bang on time! Beautifully built loco.Very well packed and fast delivery. Excellent customer service. Thanks again Kevin. ??????
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Donald
of
Baschurch
07/07/2022
Yet another most satisfactory transaction from this superb dealer. Cannot be recommended highly enough! Many thanks again Kev.
Regards
Dpn
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Dave
of
Trinity Fields
01/07/2022
Hi Kev. Ace loco. arrived safe & sound. Really pleased. First class service from a first class team. Many thanks, Dave.
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Dale
of
Huntington
30/06/2022
Kev,
Pleasure to do business and finally a purchase after many
discussions on different items, will always keep a watch on your site for other items of interest thank you
Dale
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John
of
Warminster
29/06/2022
Another welcome delivery, first class service again, excellent! John I.
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Katherine
of
Hastings
24/06/2022
Just received beautiful Patriot loco (and wagon) Much prefer the LMS version. Brilliant lining. Really well packed and very fast delivery. Thank you Kevin. Look forward to the next one! ??
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Robert
of
Sippy Downs 4556
20/06/2022
Most cooperative and helpful. Much appreciated.
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Tim
of
Welshpool
17/06/2022
Truly beautiful model, delivered quickly and well packed. Kevin always provides the models exactly as he describes them, simply the best place to buy Ace trains in my opinion
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Stephen
of
Totland Bay
01/06/2022
What a pleasant surprise. Model was far betterthan I thought it wouldbe. Many thanks for agreat experiance .
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Chris
of
Kidderminster
31/05/2022
Thank you Kevin for supplying the 2 Ace Caledonian Suburban coaches with clerestory roofs which go very well with my Darstaed Jinty in Caledonian blue livery . Usual superb service with comprehensive packing and fast delivery .
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Christopher
of
Cheltenham
26/05/2022
To Kevin.
The coaches have been delivered on Wednesday as scheduled.
They are absolutely splendid and I shall take them and Leander and run the train on my freinds 3 rail circuit of track.
Many thanks for all your help and when I have finally built a layout perhaps we may do business again, if not before.
Kind regards,
C John White
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Dr Mike
of
Solihull
25/05/2022
What can I say!
Just thank you once again Kevin for your speedy, and excellent service.
Nothing is too much trouble and you always give us your best service.
Many thanks
Mike
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Les
of
Haslemere
22/05/2022
Excellent service.
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Nick
of
Botesdale, Diss
13/05/2022
Excellent Wagon, well packed, super fast delivery.
Excellent Service as always.
Thanks Kevin.
Nick Diss Norfolk.
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Les
of
Haslemere
09/05/2022
excellent
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Joe
of
Gatley
05/05/2022
These magnetic corridor connections seem to be a really effective way of improving the realism of our passenger trains. If these prove to be easily fitted, I may well order some more.
With thanks for an excellent service.
Joe Brown
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